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Privacy Policies

Pectiv (Malaysia & Singapore)

Last Updated: April 2026

At Pectiv, operated by ENN Sense Resources SDN BHD (“we,” “us,” or “our”), we are committed to protecting your privacy in accordance with the Singapore Personal Data Protection Act (PDPA) and the Malaysian Personal Data Protection Act 2010.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our Shopify store or purchase Pectiv products.

1. Scope and Consent

This policy applies to all visitors, registered users, and customers of our website. By using our services or purchasing our products, you consent to the collection and processing of your data as described herein, subject to our Terms and Conditions of Sale.

2. Information We Collect

We collect "Personal Data," which refers to any information that can identify you. This includes:

  • Identity Data: Your full name and contact details.

  • Contact Data: Email address, residential address, and shipping address.

  • Financial Data: Credit/debit card information and billing addresses (processed securely via our payment gateways).

  • Technical Data: IP addresses, device identifiers, and browser types collected automatically when you browse our store.

3. Cookies and Tracking Technologies

We use cookies and similar technologies (including Google Analytics) to:

  • Enhance your shopping experience and remember your preferences.

  • Analyze site traffic to improve our product offerings.

  • Securely remember login and payment details for faster checkout.

Note: You can manage your cookie preferences through your browser settings, though some features of the store may be limited if cookies are disabled.

4. How We Use Your Data

We process your personal information to fulfill our contract with you and for legitimate business interests, including:

  • Order Fulfillment: Processing payments and delivering Pectiv products.

  • Customer Support: Responding to inquiries and managing after-sales service.

  • Legal Compliance: Meeting regulatory requirements in Malaysia, Singapore, and international jurisdictions.

  • Marketing: With your explicit consent, sending you updates on new products or promotions.

5. Sharing Your Information

We do not sell your personal data. We only share information with trusted third-party service providers necessary to operate our business:

  • Payment Processors: To securely handle transactions.

  • Logistics & Couriers: To deliver your orders within Malaysia and Singapore.

  • IT & Marketing Services: To maintain our Shopify store and send email communications.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Security and International Transfers

As Pectiv is a global brand, your data may be processed in servers located outside of Malaysia or Singapore (such as the UAE or Shopify’s global servers). We ensure that all transfers provide a standard of protection comparable to local laws.

7. Your Rights

Under the PDPA of Malaysia and Singapore, you have the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate data.

  • Withdraw consent for marketing communications.

8. Changes to This Policy

We may update this policy from time to time to reflect legal changes or shifts in our business practices. Significant updates will be communicated via:

  1. A pop-up notification on our website.

  2. An email notification to our registered users.

  3. Posting the revised "Last Updated" date at the top of this page.

Continued use of our website following these changes constitutes your acknowledgment of the updated policy.